Emergency Groups vs. Neighbourhood / Community Groups
Community
At Atlas Security, timely response to emergencies remains our top priority. Recent events have highlighted the importance of posting incidents to the correct social media channels. Over the past weekend, an accident was reported on a community group that we do not monitor.
Therefore, to ensure swift and reliable assistance we need to remind our clients to use the correct emergency groups that we actively monitor. By posting emergencies through these designated channels, we can guarantee a prompt response and an effective resolution.
While community and neighbourhood groups are excellent for general information sharing, they are not monitored by our internal teams. Therefore, for real-time emergencies, please ensure to use the correct platform as it ensures your safety and allows us to provide the level of service you expect.
At Atlas Security, we are committed to working with our clients to maintain efficient communication and rapid response. To always ensure your incidents are posted on the monitored emergency groups to receive the best possible support.
Thank you for your understanding. Trust Atlas to be there when it matters most.
Read More
Atlas Security -- Black November Deals
November 10, 2025
This Black November, Atlas Security is putting world-class protection within everyone’s reach. For a limited time, you can get a fully installed alarm system, 24/7 armed response and monitoring, and smart app control, giving you complete command of your home’s security from anywhere.
.jpg)
Two Suspects Arrested After Copper Theft in Despatch
March 17, 2026
Two suspects detained. Copper theft stopped in progress. That was the outcome when Atlas Security armed response officers responded to an incident in Despatch late Monday night.
Understand The Role & Important Of A Keyholder In Security
July 16, 2025
When it comes to securing your home, the term "keyholder" plays a vital role in ensuring a swift and effective response during an emergency. As the name suggests, a keyholder is an individual who holds the keys to your home, providing access to our team in the event of an activation or emergency.