Join the Atlas Security Team
Help protect Nelson Mandela Bay with a team known for high service levels, strong operational structure, and a locally based control centre.
Vacant Roles
Sales Supervisor
Description
The Sales Supervisor is responsible for supervising the sales administration team that provides essential support to sales consultants. This role ensures appointments are booked, cost sheets and quotations are completed accurately, client data is captured and maintained, and all administrative processes run smoothly. In addition, the Sales Supervisor manages the allocation of sales leads, ensuring they are distributed accurately and timeously to consultants to maximize conversion and revenue growth.
Requirements
Qualifications & Experience
- Matric (Grade 12) required.
- Diploma/Degree in Business Administration, Office Management, or related field preferred.
- 3–5 years’ experience in a supervisory or management role, preferably in sales administration or customer service.
- Experience in supervising staff and improving processes.
- Background in lead management and client liaison (advantageous).
- Experience in managing and improving processes and procedures.
- Exposure to reporting of operational figures and KPIs.
- Knowledge of PSIRA regulations and compliance requirements (advantageous).
Skills
- Strong leadership and people management skills.
- Excellent organizational and administrative ability.
- Strong analytical and problem‑solving ability.
- Ability to manage leads effectively and support conversion.
- Ability to analyze and report on operational data and KPIs.
- Ability to meet revenue and quality targets consistently.
- Organisational and leadership capability across multiple teams.
- Proficiency in Microsoft Office, technical reporting tools, and QA systems and related software.
- Strong communication and interpersonal skills.
Candidates are encouraged to present themselves professionally, as they would in a face-to-face interview, and to showcase their best selves.
Closing Date: 12 April