Join the Atlas Security Team

Key Skills

• Strong hand-eye coordination and fine motor skills
• Attention to detail: ensures accuracy and quality in all tasks, pride in workmanship
• Communication skills: able to interact with clients, colleagues and management professionally
• Customer service orientation: respectful, helpful, and solution-focused when dealing with clients
• Willingness to learn: eager to learn about the business and industry
• Team player: works well under guidance, supports and collaborates effectively
• Independence: can follow instructions and work without constant supervision
• Problem-solving mindset: prioritizing tasks, exercising initiative under pressure
• Ability to perform effectively under pressure while meeting targets and deadlines

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Important Application Notice

• Only candidates who complete the interview process will be considered.
• Failure to attend or complete the interview will result in the application not being considered.
• If you have not been contacted within two weeks of after the closing date, please consider your application unsuccessful.

Key Skills

• Technical proficiency: strong knowledge of alarm systems, wiring, and fault diagnosis
• Critical thinking ability: able to observe, assess, and support troubleshooting once trained
• Strong hand-eye coordination and fine motor skills: comfortable handling wiring, small components, and equipment
• Attention to detail: ensures accuracy and quality in all tasks, pride in workmanship, accuracy in installations and maintenance
• Communication skills: able to interact with clients, colleagues and management professionally
• Customer service orientation: respectful, helpful, and solution-focused when dealing with clients
• Willingness to learn: eager to learn about alarms, CCTV, access control, and related security systems
• Team player: works well under guidance, supports qualified technicians, and collaborates effectively
• Initiative and independence: able to prioritize tasks and work without constant supervision
• Problem-solving mindset: prioritizing tasks, exercising initiative under pressure
• Ability to perform effectively under pressure while meeting targets and deadlines
• Resource management: ability to manage stock, fuel, and vehicle usage responsibly
• Mentorship: committed to training and developing assistants by addressing and improving skills during jobs
• Business awareness: ability to engage with clients professionally, negotiate when required, and identify opportunities to upsell additional products or services

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Important Application Notice

• Only candidates who complete the interview process will be considered.
• Failure to attend or complete the interview will result in the application not being considered.
• If you have not been contacted within two weeks of after the closing date, please consider your application unsuccessful.

Key Skills

• Situational awareness: alert, observant, and able to assess risks quickly
• Decision-making under pressure: ability to respond effectively in emergencies while following protocol
• Communication skills: clear, professional interaction with clients, colleagues, and law enforcement
• Customer service orientation: respectful and reassuring when engaging with clients during stressful situations
• Teamwork: works effectively with fellow officers, control room staff, and management
• Independence: capable of operating without constant supervision while strictly adhering to company procedures
• Attention to detail: accurate reporting of incidents, observations, and evidence
• Integrity and professionalism: upholding ethical standards and company reputation at all times
• Safety awareness: strict adherence to firearm safety, company policies, and legal regulations

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Important Application Notice

• Only candidates who complete the interview process will be considered.
• Failure to attend or complete the interview will result in the application not being considered.
• If you have not been contacted within two weeks of after the closing date, please consider your application unsuccessful.

Key Responsibilities

• Supervise and manage control room staff across multiple shifts, ensuring efficient coverage and optimal performance.
• Develop, implement, and maintain SOPs, policies, and procedures for monitoring, incident response, and reporting.
• Oversee alarm events and incidents, ensuring timely and appropriate responses.
• Train, mentor, and evaluate operators to maintain high performance and adherence to protocols.
• Monitor system performance, troubleshoot technical issues, and coordinate with IT/vendors for maintenance and upgrades.
• Manage HR functions including attendance, leave, overtime, disciplinary processes, and performance reviews.
• Ensure compliance with regulatory requirements, PSIRA standards, and company policies.
• Prepare and present operational reports to senior management.
• Collaborate with internal departments, law enforcement, and emergency services when required.
• Maintain confidentiality and security of operational data and procedures.

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Work Environment

• Office-based within the control center, with potential on-call responsibilities during emergencies.
• Ad-hoc attendance of offsite meetings (community forums, police meetings, etc.).
• Requires ability to handle stressful situations and manage high-risk incidents effectively.

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Attributes and Skills

• Calm under pressure; resilient and adaptable in fast paced environments
• Detail oriented with strong documentation discipline
• Integrity, accountability, and professional presence
• Decisive leadership balanced with fairness and motivation
• Strong conflict resolution and staff management abilities
• Customer focused; able to handle escalations professionally
• Analytical mindset with problem solving and continuous improvement focus
• Operational oversight: incident management, prioritisation, scheduling
• Compliance knowledge: PSIRA regulations, labour law, audit readiness
• Technical proficiency: control room software, CCTV, alarm monitoring, dispatch tools
• Recruitment and training of operators; performance management
• Clear communication with clients, staff, and senior management
• Strategic thinking: KPI tracking, identifying gaps, implementing solutions

Key Responsibilities

• Manage end to end payroll processes, ensuring accuracy and compliance with statutory requirements.
• Oversee HR operations including recruitment, onboarding, performance management, employee relations and wellness.
• Draft, implement, and maintain HR policies and procedures aligned with labour legislation.
• Provide guidance on remuneration structuring, benefits, and incentive frameworks.
• Ensure audit proof documentation and reporting across HR and payroll functions.
• Conduct and oversee compliance inspections with PSIRA, Bargaining Council, and Department of Labour.
• Manage and develop staff within HR and payroll divisions, fostering accountability, collaboration, and growth.
• Assist with the annual financial audit, ensuring all HR and payroll evidence is prepared, accurate, and ready for review to pass audit requirements.
• Manage skills development and employment equity initiatives, ensuring compliant reporting, closing workforce gaps, and fostering a diverse and inclusive workplace culture.
• Build strong, trust based relationships with staff, management, and external stakeholders.
• Champion employee wellbeing and foster a positive workplace culture.

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Attributes and Skills

• High emotional intelligence with the ability to engage at all organisational levels.
• Strong people skills with a collaborative, approachable, and solution driven mindset.
• Meticulous attention to detail and accuracy in documentation.
• Ability to balance compliance with employee engagement.
• Proven ability to design audit proof systems and processes.
• Adaptability and flexibility in managing diverse HR and payroll demands.
• Ability to multitask effectively in a fast paced environment.
• Meticulous attention to detail and accuracy in documentation.
• Ability to balance compliance with employee engagement.
• Strong analytical and budgeting skills.
• Proven ability to design audit proof systems and processes.

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Why Join Us?

We offer a dynamic environment where operational excellence meets employee empowerment. You’ll play a key role in shaping HR and payroll systems that are both compliant and motivating, while building meaningful connections across the organisation.

Education/certificate:

• Matric / Grade 12 or equivalent qualification (Essential).
• PSIRA registration
• Valid Grade E

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Experience:

• 2 – 3 years’ experience in a technical coordination, scheduling, or administrative support role.
• Exposure to technical or security industry environments (Advantageous).

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key Skills:

• Administrative accuracy: consistently maintains precise records, ensures correct logging of calls, emails, and job cards, and delivers error-free reporting and handovers.
• Technical proficiency: strong understanding of alarm systems, sensors, mobile applications such as Risco app, and practical experience with Listener
• Team Collaboration: Effective coordination with technicians, control room, and sales departments.
• Communication skills: able to interact with clients, colleagues and management professionally
• Problem-solving mindset: prioritizing tasks, exercising initiative under pressure, and quickly identifies recurring technical issues for escalation.
• Attention to detail: ensures accuracy in data capture, logging calls/emails, and updating systems, takes pride in workmanship.
• Adaptability: adjusting to shifting priorities, responding to urgent requests, and adapts to operational demands.
• Multitasking: managing daily emails, schedules, and supports technicians simultaneously
• Time Management: meets strict KPI's and deadlines consistently

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Technical Knowledge:

• Basic understanding of alarm systems, sensors, and related technical workflows.
• Strong computer literacy (MS Excel essential for spreadsheets and reporting).
• Ability to work with internal systems such as Listener (Advantageous)

• Rapid decision making
• Strong attention to detail and accuracy
• Clear and effective communication (verbal and written)
• High situational awareness
• Good decision-making and judgment under pressure
• Team player with a collaborative mindset
• Ability to stay calm and composed in stressful situations
• Reliable, trustworthy, and professional
• Adaptable and open to learning and change
• Observant and analytical, able to notice irregularities/ critical thinking
• Strong time management and prioritization skills
• Emotional resilience and empathy
• Technical proficiency