Vacant Roles
Description
The Turn Supervisor is responsible for supervising the turn administration team that provides essential support to sales consultants. This role ensures appointments are booked, cost sheets and quotations are completed accurately, client data is captured and maintained, and all administrative processes run smoothly. In addition, the Turn Supervisor manages the allocation of turn leads, ensuring they are distributed accurately and timeously to consultants to maximize conversion and revenue growth.
Requirements
Qualifications & Experience
- Matric (Grade 12) required.
- Diploma/Degree in Business Administration, Office Management, or related field preferred.
- 3–5 years’ experience in a supervisory or management role, preferably in sales administration or customer service.
- Experience in supervising staff and improving processes.
- Background in lead management and client liaison (advantageous).
- Experience in managing and improving processes and procedures.
- Exposure to reporting of operational figures and KPIs.
- Knowledge of PSIRA regulations and compliance requirements (advantageous).
Skills
- Strong leadership and people management skills.
- Excellent organizational and administrative ability.
- Strong analytical and problem‑solving ability.
- Ability to manage leads effectively and support conversion.
- Ability to analyze and report on operational data and KPIs.
- Ability to meet revenue and quality targets consistently.
- Organisational and leadership capability across multiple teams.
- Proficiency in Microsoft Office, technical reporting tools, and QA systems and related software.
- Strong communication and interpersonal skills.
Candidates are encouraged to present themselves professionally, as they would in a face-to-face interview, and to showcase their best selves.
Closing date; Monday, 09 November 2026
Description
Be the difference when it matters most.
At Atlas Security, our Armed Response Officers are the frontline of everything we do. When an alarm triggers, when a family calls for help, when a business owner needs someone there fast, our officers are the ones who answer. It's a role built on responsibility, quick thinking, and a genuine commitment to keeping our community safe.
This isn't just a job. It's the chance to be a visible, trusted presence in Nelson Mandela Bay, protecting homes, businesses, and the people who rely on us every single day.
What the role involves
As an Armed Response Officer, you'll respond to alarm activations and emergency call-outs, conduct patrols, assess situations under pressure, and work closely with your team and control room to keep residents and businesses protected. You'll need to stay calm, think clearly, and act decisively, often in unpredictable conditions.
Requirements
Description
Atlas Security is looking for an experienced leader to join our Technical team (Installations and Maintenance) and help drive service delivery, growth, and operational excellence across Nelson Mandela Bay.
About The Role
This is a build‑and‑lead role, not a maintain‑the‑status‑quo role. You will own how our technical operations run end‑to‑end across the Atlas footprint of Port Elizabeth, Uitenhage, and Despatch. The brief is simple: take outcomes, principles, and direction — and make the right things happen, with the right people, processes, and accountability in place.
If you want to shape strategy, inspire teams, and drive operational excellence, this is the role for you.
About Us
Atlas Security is a trusted leader in the Eastern Cape, delivering compliance‑driven technical services and operational excellence. Our footprint spans Port Elizabeth, Uitenhage, and Despatch, and we pride ourselves on audit‑ready frameworks, disciplined service delivery, and innovation in technical management.
We are ambitious, evolving quickly, and looking for leaders who thrive on accountability and growth.
What You Will Own
- Workforce Leadership & Development: Lead and inspire 30+ technical staff across PE, Uitenhage, and Despatch, fostering accountability, motivation, and growth (includes technicians and administrators).
- Service Strategy & Execution: Shape and implement long‑term service strategy, translating objectives into operational plans across the Atlas footprint.
- Discipline & Accountability: Address staff issues firmly and fairly, applying disciplinary procedures to uphold professionalism.
- Fleet & Cost Management: Manage fleet operations, fuel efficiency, and brand appearance while controlling costs.
- Risk & Compliance: Resolve service risks quickly in collaboration with divisional managers, ensuring compliance with standards.
- Innovation & Continuous Improvement: Champion new technologies, automation, and AI‑driven processes to enhance efficiency and service delivery.
Who We Are Looking For
You are a hands‑on leader with proven experience in technical operations, ideally in a fast‑moving, compliance‑driven environment. You thrive on accountability, can balance strategic foresight with operational detail, and are as good at building people up as you are at making hard calls.
You are motivated by results, resilience, and innovation, and you want the breadth of this role rather than a narrow lane.
Most importantly, you are someone who embraces AI as a core part of how you work. You instinctively ask how technology, automation, and AI‑driven tools can solve problems faster and smarter, and you thrive on advancing processes, improving efficiency, and raising your team to that standard.
Requirements
Minimum Requirements
- Tertiary qualification (compulsory).
- Minimum 10 years’ experience in a senior management role within security, telecoms, maintenance, and/or copier industries.
- Proven ability to manage teams of 30+ employees.
- Demonstrated success in service delivery, revenue generation, and achieving operational targets.
- Strong experience with CRM systems, job costing, and maintenance scheduling software.
- Valid South African driver’s license and willingness within Atlas footprint.
Key Competencies
- Strategic mindset with critical thinking ability.
- Technology and AI fluency with the ability to harness AI tools, automation, and digital platforms to streamline processes, improve decision‑making, and drive innovation in service delivery.
- Flexible and adaptable leadership style.
- Strong project management and operational oversight.
- Commercial acumen with proven cost control and profitability management.
- Resilience under pressure and ability to deliver results.
- Excellent customer service and relationship management skills.
- Clear communication and influence across technical teams, clients, and senior management.