INTRODUCING AIVA - ATLAS SUPPORT ON WHATSAPP!

Technology

We’re excited to introduce you to AIVA, our brand-new digital assistant designed to make your Atlas Security experience easier than ever. AIVA gives you the power to communicate with us directly through WhatsApp – quick, convenient, and always available.

Here’s what you can do with AIVA:

  • Sales & Quotes: Looking to upgrade your security or need a quotation? Just say “Hi”.
  • Technical Support: Got a technical issue with your alarm or CCTV system? No problem – AIVA will get you connected.
  • Accounts Made Easy: Whether you need your latest statement or just want to check your balance, AIVA is ready to help.
  • Customer Service: Need general assistance or have a query? AIVA will connect you to the right place.
  • Service Requests: Book alarm or system checks, request updates to your contact details, or enquire about new solutions.

AIVA is like having Atlas Security in your pocket, ready whenever you need her. She’s easy to reach, quick to respond, never keeps you on hold, and is here to make your life simpler.

It’s important to note that AIVA is not replacing human interaction. At any point, if you’d prefer to speak to a person, you can connect to a live agent through AIVA.

This is another way we’re embracing technology to bring you the best service possible – making it easier, faster, and more efficient to get the help you need.

Save our WhatsApp number now: 060 018 3029 and try it out by saying “Hi”.

Atlas Security – making your world secure, in your hands.

Read More

Crime

Atlas Security - February Report 2026

March 5, 2026

February 2026 saw Atlas Security respond to 378 incidents across Nelson Mandela Bay, reflecting a notable increase on the 258 incidents recorded in January. Theft-related crimes remained the dominant crime, while medical emergencies and burglaries also featured prominently. Despite the higher incident volume, our teams effected 27 arrests during the month, with all suspects handed over to SAPS.

Read more
General

Crime on the Decline: Atlas Security’s Record-Breaking 22 Arrests in One Week!

January 30, 2025

Atlas Security’s latest crime report highlights a record-breaking 22 arrests in just one week, reinforcing our commitment to a safer Nelson Mandela Bay. Stay informed with key stats and insights.

Read more
Crime

110 Incidents Attended | Property Crime Still Dominates | Midweek Spike Observed

February 16, 2026

Between 8 and 15 February 2026, Atlas Security responded to 110 incidents across Nelson Mandela Bay, excluding CCTV-generated alerts. This reflects a 20.9 percent increase compared to the previous reporting period, where 91 incidents were recorded.

Read more