INTRODUCING AIVA - ATLAS SUPPORT ON WHATSAPP!
Technology
We’re excited to introduce you to AIVA, our brand-new digital assistant designed to make your Atlas Security experience easier than ever. AIVA gives you the power to communicate with us directly through WhatsApp – quick, convenient, and always available.
Here’s what you can do with AIVA:
- Sales & Quotes: Looking to upgrade your security or need a quotation? Just say “Hi”.
- Technical Support: Got a technical issue with your alarm or CCTV system? No problem – AIVA will get you connected.
- Accounts Made Easy: Whether you need your latest statement or just want to check your balance, AIVA is ready to help.
- Customer Service: Need general assistance or have a query? AIVA will connect you to the right place.
- Service Requests: Book alarm or system checks, request updates to your contact details, or enquire about new solutions.
AIVA is like having Atlas Security in your pocket, ready whenever you need her. She’s easy to reach, quick to respond, never keeps you on hold, and is here to make your life simpler.
It’s important to note that AIVA is not replacing human interaction. At any point, if you’d prefer to speak to a person, you can connect to a live agent through AIVA.
This is another way we’re embracing technology to bring you the best service possible – making it easier, faster, and more efficient to get the help you need.
Save our WhatsApp number now: 060 018 3029 and try it out by saying “Hi”.
Atlas Security – making your world secure, in your hands.
Read More
Atlas Security Responds to House Robbery in Kamma Heights
May 16, 2025
Atlas Security responded to a house robbery at a residence in Kamma Heights after receiving a call from the client to the control room. The incident, which occurred while the tenants were not home, involved two suspects who approached the property under false pretenses.
The Wait Is Over -- This Is What 40 Years Of Innovation Looks Like
June 13, 2025
We’ve just launched our boldest fleet yet, designed to stand out and ready to protect.
Building Safer Communities, Together
October 21, 2025
This morning, the Nelson Mandela Bay Business Chamber in collaboration with Atlas Security hosted an inspiring session focused on community safety and business resilience.