Accuracy of Information for Verification & POPI Compliance
General
At Atlas Security, protecting your property and personal information is our top priority. To maintain high security standards, it is essential that we verify the identification of anyone present on site during a response.
Verification Protocol:
When our armed response officers arrive, they will request the name, surname and contact number of the person they meet. This ensures that the individual on site matches the keyholders details we have on record and aligns with the POPI compliance requirements.
We kindly ask clients to cooperate with this process. If the information matches what we have internally, a courtesy call will be made by our operators to the specific keyholder to verify that all is in order and client met the armed response officer on site.
If the information does not match, we will need to make immediate contact with the listed keyholder or client to verify that the person is allowed on site. If a person on site cannot be verified as a keyholder or a trusted contact and their presence seems suspicious, our armed response officers may request that they leave the property. Before taking action, the armed response officer will assess the property for forced entry and ask relevant questions to satisfy themselves of the situation.
Client Responsibilities:
- Keep your phone accessible and respond promptly to verification calls.
- Inform us of any changes to keyholders or if someone else will be occupying your property temporarily (house sitters, going away on holiday)
By working together, we ensure a secure environment built on accuracy, transparency and trust.
Read More
BUSINESS BREAK-IN STOPPED IN ITS TRACKS: SWARTKOPS
December 26, 2025
On the evening of 23 December 2025, Atlas Security’s Control Room detected suspicious movement via live CCTV monitoring at a business premises in Swartkops, triggering a swift, coordinated response. Live CCTV footage revealed a male dressed in dark clothing moving around the guard house, before entering the premises and sprinting toward the factory roof. Moments later, Bravo 20 confirmed that the suspect was seen climbing onto the roof and lifting roof sheeting, confirming a business break-in in progress.
Crime Trends & Community Update: 23–29 June 2025
July 1, 2025
While crime is always a reality in any city, there’s some positive movement to report. For the week of 23–29 June, Atlas Security responded to 109 incidents—a 14.2% decrease compared to the previous week. This shows that our ongoing community vigilance and fast response are making a difference.
Successful Arrest During Burglary at Kariega School
January 8, 2025
Atlas Security and Kariega SAPS K9 Unit successfully apprehended a suspect hiding in the roof of a local school during a burglary. Stolen stationery and books were recovered, showcasing the power of collaboration in ensuring school safety.